I help businesses manage websites, support customers, handle day-to-day operations, and improve their online presence with practical digital solutions.
Website Operations & Digital Growth Specialist
Trusted By
Experience across e-commerce, customer support, website operations, and digital growth.
I'm Ferdous Alam Shopnil, a Website Operations and Digital Growth Specialist with practical experience in website management, customer support, e-commerce operations, Facebook advertising, and AI-assisted website development.
Over the years, I've worked closely with online businesses—managing websites, processing orders, resolving customer issues, handling refunds, planning new features, creating social media content, and supporting business growth.
I enjoy helping businesses stay organized, deliver better customer experiences, and build a stronger online presence.
Services
Keeping your website updated, organized, and running smoothly.
Supporting the daily operations of online businesses.
Professional support across multiple communication channels.
Helping businesses reach more customers through Meta platforms.
Building modern business websites using AI-assisted workflows.
AI-Assisted Websites
I create clear, responsive business websites with AI-assisted development workflows, thoughtful content structure, and device-ready layouts.
Services & Pricing
Add services to create a quick starting estimate. Choose 2, 4, 6, or 8 hours. Individual services cost $50 / ৳5,000 per two hours, while full-service support costs $100 / ৳10,000.
Selected hours $150/month ৳15,000/month
Keep your website running smoothly while you focus on growing your business.
Every 2 hours adds $50 / ৳5,000
Selected hours $100/month ৳10,000/month
Build and maintain a professional Facebook presence that keeps your audience engaged.
Every 2 hours adds $50 / ৳5,000
Selected hours $50/month ৳5,000/month
Professional customer communication that helps build trust and improve satisfaction.
Every 2 hours adds $50 / ৳5,000
Selected hours $400/month ৳40,000/month
A complete solution for businesses that need website management and social media support.
Every 2 hours adds $100 / ৳10,000 across the included services
Includes everything from:
From $150/project
Modern, responsive websites built with AI-assisted workflows and customized for your business.
Suitable for:
Not included:
Availability
Contact me for a personalized monthly package with the combination of services you need.
Experience
Involved from the early stages of the platform. Managing daily website operations, orders, refunds, customer support, social media content, Facebook page growth, feature planning, developer coordination, and biodata submission flow.
Managed products, inventory, customer support, social media, and daily website operations for an international e-commerce business.
Provided customer support, managed Magento orders, resolved customer issues, edited orders, and handled after-sales communication.
Working with the SEO team and collaborating on real client projects while expanding my understanding of website optimization and digital marketing workflow.
Business Outcomes
The goal is not more activity. It is a calmer, faster, more organized business workflow.
Service Process
Understand the business, workload, and priorities.
Define responsibilities, tools, and communication.
Handle agreed tasks and keep operations moving.
Share progress, issues, and next priorities.
Refine the workflow as the business grows.
Client Review
CEO • Ahlia Matrimony
“Shopnil became part of our daily operations, helping us stay organized, respond faster, and keep essential website work moving forward.”
Free Consultation
Tell me what is slowing your business down. We’ll identify the right support package and a practical next step.
No obligation • Clear recommendations • Remote friendly